Overview
Agency, a customer service AI startup co-founded by Elias Torres, raised $20 million in a Series A funding round led by Menlo Ventures, with participation from Sequoia, Felicis, Snowflake Ventures, and Databricks Ventures. The company aims to automate customer interactions, enhancing efficiency while maintaining a lean workforce.
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Investors: Menlo Ventures, Sequoia, Felicis, Snowflake Ventures, Databricks Ventures
Agency, a customer service AI startup co-founded by Elias Torres, raised $20 million in a Series A funding round led by Menlo Ventures, with participation from Sequoia, Felicis, Snowflake Ventures, and Databricks Ventures. The company aims to automate customer interactions, enhancing efficiency while maintaining a lean workforce.