Customer Support

AI · 60 companies · 83 deals tracked
60 Companies
83 Deals Tracked
AI Sector

Customer Support Companies

Tactful AI Tactful AI 🌐 Altek AI Altek AI 🇳🇴 Flip Flip 🇺🇸 Scala Scala 🇺🇸 chai chai 🇺🇸 Elyos AI Elyos AI 🇬🇧 InfiniteWatch InfiniteWatch 🇺🇸 Brilliant Harvest Brilliant Harvest 🇨🇦 Freya Freya 🇺🇸 Boost.ai Boost.ai 🇳🇴

Latest Deals in Customer Support

$7.1M
Choice, a Czech-Polish SaaS startup focused on restaurant management and customer engagement, has raised $7.1 million in a funding round led by Alea Capital Partners, with participation from Smartlink Partners and existing Czech investors Reflex Capital and J&T Ventures. The funding aims to accelerate AI development and international expansion.
Investors: Alea Capital Partners, Smartlink Partners, Reflex Capital, J&T Ventures
Customer Support Mar 17, 2026
$140.184M
Amsterdam-based enterprise AI agent platform, Wonderful, has raised €129.8 million ($150 million) in a Series B round, valuing the company at €1.7 billion ($2 billion). The round was led by Insight Partners, with participation from Index Ventures, IVP, Bessemer Venture Partners, and Vine Ventures. Wonderful enables enterprises to run human-grade AI agents in complex operational environments, aiming to expand globally and grow its workforce significantly.
Investors: Insight Partners, Index Ventures, IVP, Bessemer Venture Partners, Vine Ventures
Customer Support Mar 13, 2026
Motorola Solutions has acquired Exacom, a provider of cloud-native voice and multimedia recording solutions for mission-critical communications, based in Manchester, New Hampshire. This acquisition aims to help public safety agencies consolidate call logs and record 911 audio, enhancing incident management and compliance. The terms of the transaction were not disclosed.
Customer Support Mar 13, 2026
$150M
Wonderful, an Israeli enterprise AI agent platform provider, raised $150 million in Series B funding. The round was led by Insight Partners, with participation from existing investors Index Ventures, IVP, Bessemer Venture Partners, and Vine Ventures. The company plans to use the funds to enhance its platform and accelerate global expansion.
Investors: Insight Partners, Index Ventures, IVP, Bessemer Venture Partners, Vine Ventures
Customer Support Mar 12, 2026
$150M
Wonderful, an enterprise AI agent platform, has raised $150 million in a Series B funding round led by Insight Partners, with participation from Index Ventures, IVP, Bessemer Venture Partners, and Vine Ventures. The funding will support the development of its agentic platform and accelerate global expansion as enterprises increasingly adopt AI agents in their core business workflows.
Investors: Insight Partners, Index Ventures, IVP, Bessemer Venture Partners, Vine Ventures
Customer Support Mar 12, 2026
$330M
Cognigy closed a $100 million Series C funding round, while Parloa raised $120 million and PolyAI secured over $110 million. These AI-powered customer service platforms aim to address the inefficiencies in customer interactions, with projections indicating that agentic AI could autonomously resolve 80% of common issues by 2029. The funding reflects a strong investor confidence in the market's potential, despite the gap for smaller UK startups needing scalable solutions.
Customer Support Mar 10, 2026
$4500M
San Francisco-based Decagon, an AI-powered customer support startup, is set to complete its first employee tender offer, allowing over 300 employees to sell shares at a valuation of $4.5 billion. This secondary share sale is led by investors from its recent $250 million Series D funding round, including Coatue, Index Ventures, and Andreessen Horowitz. Decagon's platform helps companies manage customer inquiries across various channels, achieving deflection rates above 80%. The company's valuation has tripled since June 2024.
Investors: Coatue, Index Ventures, Andreessen Horowitz
Customer Support Mar 6, 2026
$4500M
Decagon, an AI-powered customer support startup, has completed its first tender offer at a valuation of $4.5 billion, allowing over 300 employees to sell a portion of their vested shares. This move follows a $250 million Series D funding round led by investors including Coatue, Index, a16z, Definition, Forerunner, and Ribbit. The tender offer aims to attract and retain top AI talent by providing liquidity options for employees.
Investors: Coatue, Index, a16z, Definition, Forerunner, Ribbit
Customer Support Mar 4, 2026
Augmented Intelligence (AUI) Inc., based in New York City, has acquired Quack AI, a provider of trainable AI customer service agents located in Tel Aviv, Israel. The deal amount was not disclosed. This acquisition aims to expand AUI's Israeli R&D team and integrate specialized agent technology to enhance task-oriented conversational capabilities.
Customer Support Mar 2, 2026
$4M
Brilliant Harvest, a Calgary, Alberta, Canada-based provider of an AI customer experience platform for the heavy equipment industry, raised $4 million USD in seed funding. The round included new investors such as FTW Ventures, Alpaca VC, Automotive Ventures, SVG Thrive, and Nya Ventures, along with existing backers Builders VC and Altaml. The company plans to use the funds to expand operations and development efforts.
Investors: FTW Ventures, Alpaca VC, Automotive Ventures, SVG Thrive, Nya Ventures, Builders VC, Altaml
Customer Support Feb 24, 2026
$8M
Quadsci, a predictive and prescriptive AI platform for customer intelligence, has raised $8 million in a Series A financing round to enhance product development and expand its market operations. The round was led by Crosslink Capital, with participation from Alumni Ventures, Correlation Ventures, and notable angel investors including Shail Jain, Peter Gibson, Tom Roloff, and Rob Eberle.
Investors: Crosslink Capital, Alumni Ventures, Correlation Ventures, Shail Jain, Peter Gibson, Tom Roloff, Rob Eberle
Customer Support Feb 18, 2026
$8M
New York-based Quadsci has secured $8 million in a Series A funding round led by Crosslink Capital, with participation from Alumni Ventures, Correlation Ventures, and several angel investors. Founded in 2023, Quadsci addresses challenges faced by B2B software companies impacted by AI by analyzing telemetry events to link customer behavior to revenue outcomes. Their AI platform predicts churn and expansion 12-18 months in advance, providing actionable insights for revenue teams. The funding will be used to enhance product development and expand market reach.
Investors: Crosslink Capital, Alumni Ventures, Correlation Ventures
Customer Support Feb 18, 2026
$8M
Quadsci, a NYC-based predictive and prescriptive AI company for customer intelligence, raised $8 million in Series A funding. The round was led by Crosslink Capital, with participation from Alumni Ventures, Correlation Ventures, and angel investors including Shail Jain, Peter Gibson, Tom Roloff, and Rob Eberle. The funds will be used to accelerate product development and expand go-to-market efforts.
Investors: Crosslink Capital, Alumni Ventures, Correlation Ventures, Shail Jain, Peter Gibson, Tom Roloff, Rob Eberle
Customer Support Feb 17, 2026
$8.5M
Scala has officially launched with $8.5 million in funding, co-led by Madrona and Fuse. The Bellevue, Washington-based company aims to provide an operational intelligence platform tailored for modern contact centers, addressing the challenges of hybrid operations where human agents collaborate with AI.
Investors: Madrona, Fuse
Customer Support Feb 12, 2026
ActiveCampaign Acquires Feedback Intelligence AI Evaluation Tool
Customer Support Feb 9, 2026
$1M
Tactful AI, a Cairo, Egypt-based provider of an agentic customer experience platform, raised $1 million in pre-Series A funding. The round was co-led by Foras AI and M Empire, with participation from the company's founders and angel investors. The funds will be used to strengthen the company's presence.
Investors: Foras AI, M Empire
Customer Support Feb 9, 2026
Leaddesk has acquired the Finnish AI-powered translation solution Fluentic from Fluentic Oy in a trade sale. This acquisition aims to enhance Leaddesk's multilingual customer service capabilities by integrating AI-based translation and automation tools, ultimately improving efficiency and consistency in customer service across various languages.
Customer Support Feb 2, 2026
$250M
Decagon, a company specializing in conversational AI agents for concierge-style customer experiences, has raised $250 million in a Series D funding round. The round was led by new investors Coatue Management and Index Ventures, with participation from ChemistryVC, Definition Capital, and Starwood Capital, as well as existing backers like a16z and Accel. This funding values the company at $4.5 billion.
Investors: Coatue Management, Index Ventures, ChemistryVC, Definition Capital, Starwood Capital, a16z, Accel
Customer Support Jan 29, 2026
$250M
Decagon, a San Francisco-based company specializing in conversational AI agents for concierge customer experiences, raised $250 million in Series D funding, achieving a valuation of $4.5 billion. The funding round was led by Coatue Management and Index Ventures, with participation from new investors ChemistryVC, Definition Capital, and Starwood Capital, along with existing investors including a16z and Accel.
Investors: Coatue Management, Index Ventures, ChemistryVC, Definition Capital, Starwood Capital, a16z, Accel
Customer Support Jan 29, 2026
$250M
San Francisco-based Decagon has raised $250 million in Series D funding, increasing its valuation to $4.5 billion. The funding, led by Coatue Management and Index Ventures, will help Decagon scale its AI-powered conversational agents that provide personalized customer support, addressing the need for modern, efficient service. The company has seen significant growth, signing over 100 new enterprise customers in 2025 and achieving an average deflection rate above 80% for customer inquiries.
Investors: Coatue Management, Index Ventures
Customer Support Jan 29, 2026