Customer Support

AI · 60 companies · 83 deals tracked
60 Companies
83 Deals Tracked
AI Sector

Customer Support Companies

Quadsci Quadsci 🇺🇸 Synthflow Synthflow 🇩🇪 Phonely Phonely 🇺🇸 Maven AGI Maven AGI 🇺🇸 OpenCall OpenCall 🇺🇸 Freya Freya 🇺🇸 Elyos AI Elyos AI 🇬🇧 chai chai 🇺🇸 Humbrela Humbrela 🇨🇭 Flip Flip 🇺🇸

Latest Deals in Customer Support

$350M
Parloa, a Berlin-based startup that develops AI voice agents for call centers, has raised $350 million in a Series D funding round, tripling its valuation to $3 billion in just seven months. The round was led by General Catalyst, with participation from EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. Parloa aims to use the funds for global expansion, particularly in the US and Europe, and serves clients like Allianz and Booking.com.
Investors: General Catalyst, EQT Ventures, Altimeter Capital, Durable Capital Partners, Mosaic Ventures
Customer Support Jan 16, 2026
$350M
Parloa, a German-founded startup specializing in AI voice agents for call centers, has raised $350 million in a Series D funding round, tripling its valuation to $3 billion in just seven months. Led by General Catalyst, with participation from EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures, this funding will help Parloa expand globally, particularly in the US and Europe. The company has raised over $560 million in less than four years and aims to enhance customer experience through its advanced AI platform.
Investors: General Catalyst, EQT Ventures, Altimeter Capital, Durable Capital Partners, Mosaic Ventures
Customer Support Jan 15, 2026
$350M
Parloa, a Berlin, Germany-based provider of AI agents enhancing enterprise customer experience, raised $350 million in Series D funding, achieving a $3 billion valuation. The round was led by General Catalyst, with participation from existing investors such as EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. The company plans to utilize the funds to further its initiatives.
Investors: General Catalyst, EQT Ventures, Altimeter Capital, Durable Capital Partners, Mosaic Ventures
Customer Support Jan 15, 2026
$350M
Parloa, a provider of AI agents for enterprise customer experience, has raised $350 million in a Series D funding round, valuing the company at $3 billion. This funding will help Parloa accelerate its efforts to become a leader in 'agentic AI' for enhancing customer relationships.
Customer Support Jan 15, 2026
$350M
Parloa GmbH, a Berlin-based AI customer experience automation platform, has raised $350 million in late-stage funding, achieving a $3 billion valuation. The funding round was led by General Catalyst, with strong support from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This investment aims to enhance enterprise customer experience through conversational automation.
Investors: General Catalyst, EQT Ventures, Altimeter Capital, Durable Capital Partners, Mosaic Ventures
Customer Support Jan 15, 2026
$350M
Parloa GmbH, a Berlin-based AI customer experience automation platform, has raised $350 million in late-stage funding, achieving a $3 billion valuation. The funding round was led by General Catalyst, with strong support from existing investors including EQT Ventures, Altimeter Capital, Durable Capital Partners, and Mosaic Ventures. This investment aims to enhance enterprise customer experience through conversational automation.
Investors: General Catalyst, EQT Ventures, Altimeter Capital, Durable Capital Partners, Mosaic Ventures
Customer Support Jan 15, 2026
German AI start-up Parloa triples its valuation to $3bn
Customer Support Jan 15, 2026
$0.5508M
Ghent-based startup Feedelity has raised €510,000 in an investment round led by private investors including Gilles Mattelin and Jorn Vanysacker. The company addresses the challenge of managing customer reviews across multiple platforms, providing an AI-powered feedback management solution that centralizes feedback, enables semi-automated responses, and offers insights into customer behavior. Since its launch in March 2025, Feedelity has attracted notable hospitality brands and plans to expand into other sectors. The funding will support team growth, product development, and marketing efforts.
Investors: Gilles Mattelin, Jorn Vanysacker
Customer Support Jan 15, 2026
$20M
Flip, a New York City-based provider of an AI solution that automates customer service calls for enterprise brands, raised $20 million in Series A funding. The round was led by Next Coast Ventures and Ridge Ventures, with participation from Data Point Capital, Scop Venture Capital, Bullpen Capital, Forum Ventures, and a group of angel investors.
Investors: Next Coast Ventures, Ridge Ventures, Data Point Capital, Scop Venture Capital, Bullpen Capital, Forum Ventures
Customer Support Jan 14, 2026
$20M
Flip, an AI platform that automates customer service phone calls for enterprise brands, has raised $20 million in a Series A funding round, bringing its total funding to $31 million. The company has handled over 300 million calls across hundreds of brands. The financing was co-led by Next Coast Ventures and Ridge Ventures, with participation from several other investors.
Investors: Next Coast Ventures, Ridge Ventures
Customer Support Jan 13, 2026
$18M
Thread, an AI service desk platform for managed service providers, has secured $18 million in growth equity investment led by Susquehanna Growth Equity, with participation from Headline. This funding will aid in the development of its service intelligence platform and agentic AI products, modernizing support delivery for MSPs.
Investors: Susquehanna Growth Equity, Headline
Customer Support Dec 23, 2025
$80.375M
Polyai raised £64.3m in a Series D funding round to develop AI voice agents for customer service, with investors including British Business Bank and Khosla Ventures.
Investors: British Business Bank, Khosla Ventures
Customer Support Dec 19, 2025
$4M
Infinitewatch, an AI platform for customer interaction intelligence, has raised $4 million in pre-seed funding led by Base10 Partners, with participation from Sequoia, a16z Scouts, and others. This funding aims to enhance customer interaction solutions.
Investors: Base10 Partners, Sequoia, a16z Scouts
Customer Support Dec 19, 2025
$4M
Infinitewatch, an AI-native platform for customer interaction intelligence, raised $4 million in pre-seed funding led by Base10 Partners. The company addresses visibility gaps in AI interactions, analyzing over 2 million customer interactions monthly. It was founded by the former leadership team of CoverWallet.
Investors: Base10 Partners
Customer Support Dec 19, 2025
$4M
infinitewatch, a NYC-based AI platform for customer interaction intelligence, raised $4 million in funding led by Base10 Partners, with participation from Sequoia, a16z Scouts, and others. Founded in October 2025, it addresses customer engagement challenges.
Investors: Base10 Partners, Sequoia, a16z Scouts
Customer Support Dec 18, 2025
$18M
Thread, a NYC-based company, raised $18 million in growth funding led by Susquehanna Growth Equity, bringing its total funding to $30 million. The funds will accelerate the development of its AI service desk platform for managed service providers.
Investors: Susquehanna Growth Equity
Customer Support Dec 18, 2025
$86M
London-based AI startup PolyAI Ltd. raised $86 million in a Series D funding round, achieving a $750 million valuation. The funding aims to enhance its chatbot platform that automates customer interactions for various industries, led by Georgian, Hedosophia, and Khosla Ventures.
Investors: Georgian, Hedosophia, Khosla Ventures
Customer Support Dec 15, 2025
$86M
Polyai, an enterprise conversational AI company, raised $86 million in Series D funding to scale its voice agents and agent studio platform. The round was co-led by Georgian, HedoSophia, and Khosla Ventures, with participation from notable investors including Nvidia's venture arm and British Business Bank.
Investors: Georgian, HedoSophia, Khosla Ventures, Nvidia's venture arm, British Business Bank
Customer Support Dec 15, 2025
$80M
PolyAI, a University of Cambridge spinout, raised £64 million in Series D funding to scale its AI agents, solving customer service challenges for enterprises. The round was co-led by Georgian and Khosla Ventures, contributing to over $200 million in total funding.
Investors: Georgian, Khosla Ventures
Customer Support Dec 15, 2025
$86M
Polyai raised $86 million in Series D funding, co-led by Georgian and Khosla Ventures, to enhance its AI technology for customer interactions. The company has over 100 enterprise customers and has created $1 billion in annual value.
Investors: Georgian, Khosla Ventures
Customer Support Dec 15, 2025