Customer Support

AI · 60 companies · 83 deals tracked
60 Companies
83 Deals Tracked
AI Sector

Customer Support Companies

Activecampaign Activecampaign 🌐 Brilliant Harvest Brilliant Harvest 🇨🇦 Elyos AI Elyos AI 🇬🇧 OpenCall OpenCall 🇺🇸 getvocal getvocal 🇫🇷 RapidSOS RapidSOS 🌐 Exacom Exacom 🇺🇸 Yampa Yampa 🇺🇸 Wonderful Wonderful 🇮🇱 ShortLoop ShortLoop 🇺🇸

Latest Deals in Customer Support

$10M
Risotto, an AI-native autonomous help desk platform, has raised $10 million in seed funding to enhance automation of internal employee support workflows in large enterprises. The funding round was led by Bonfire Ventures, with participation from 645 Ventures, Y Combinator, Ritual Capital, SurgePoint Capital, and various angel investors. Risotto's platform integrates with a company's technology stack to autonomously resolve support tickets in seconds, having already processed hundreds of thousands of tickets for clients like Gusto and Jobber, automating up to 70% of IT requests.
Investors: Bonfire Ventures, 645 Ventures, Y Combinator, Ritual Capital, SurgePoint Capital
Customer Support Jan 27, 2026
$10M
Risotto, a San Francisco-based provider of an autonomous AI ITSM agentic platform, raised $10 million in seed funding. The round was led by Bonfire Ventures, with participation from 645 Ventures, Y Combinator, Ritual Capital, SurgePoint Capital, and former executives from Dropbox and HelloSign. The company plans to use the funds to expand operations and development.
Investors: Bonfire Ventures, 645 Ventures, Y Combinator, Ritual Capital, SurgePoint Capital
Customer Support Jan 27, 2026
$10M
Risotto has raised a $10 million seed round to enhance ticketing systems using AI, aiming to disrupt the help desk automation industry. Led by Bonfire Ventures, with participation from 645 Ventures, Y Combinator, Ritual Capital, and Surgepoint Capital, the company focuses on autonomously resolving help desk tickets. Their collaboration with Gusto resulted in automating 60% of support tickets, showcasing their potential impact in the market.
Investors: Bonfire Ventures, 645 Ventures, Y Combinator, Ritual Capital, Surgepoint Capital
Customer Support Jan 27, 2026
Simpro Group has acquired Delight, an AI-driven customer engagement solution designed for field service and trade businesses. This acquisition aims to enhance Simpro's transition from traditional field service management to an AI-first operating platform that supports trade businesses comprehensively.
Customer Support Jan 26, 2026
$2.1M
Jabuti AGI, a São Paulo, Brazil-based developer of an agentic AI platform for customer service operations, raised R$ 2.1 million in seed funding. The round was led by Domo.vc, with partner Marcello Gonçalves joining the startup's advisory board. The funds will be used for product development.
Investors: Domo.vc
Customer Support Jan 26, 2026
$0.45684M
Norwegian AI hospitality startup Altek AI has raised €423k ($500k) in a pre-seed round led by Startuplab to enhance hotel system integrations and automate guest communication. The company aims to address the complexities of hospitality operations by developing AI agents that manage guest interactions across various channels. Altek AI is currently operational in 37 hotels in Norway, Sweden, and Denmark, reporting €119k ($140k) in annual recurring revenue and approximately 26% month-over-month growth.
Investors: Startuplab
Customer Support Jan 24, 2026
$20M
Mia Labs, an AI-powered conversational platform for automotive dealerships, has raised $20 million in a Series A funding round to enhance product development, grow its team, and scale operations across the U.S. This funding increases the company's total capital raised to $29 million.
Customer Support Jan 23, 2026
$20M
Mia Labs, based in Austin, Texas, has raised $20 million in Series A funding to enhance its AI-powered conversational platform for automotive dealerships. The funding round was led by Permanent Capital Ventures, with participation from Norwest and earlier investors including Eniac Ventures, Vine Ventures, Analog Ventures, and Logos Fund.
Investors: Permanent Capital Ventures, Norwest, Eniac Ventures, Vine Ventures, Analog Ventures, Logos Fund
Customer Support Jan 23, 2026
Base AI Acquires EverAfter AI to Build AI Engagement OS For Customer-Led Growth
Customer Support Jan 22, 2026
$3.6M
Fini, an AI company focused on enterprise customer support, has raised $3.6 million in seed funding led by Matrix Partners, with participation from Y Combinator and notable angel investors. The funding aims to address the issue of AI hallucinations in regulated industries, thereby rebuilding trust in customer support.
Investors: Matrix Partners, Y Combinator
Customer Support Jan 21, 2026
$31.25M
The British Business Bank is making its largest direct investment of £25 million into Kraken Technologies, a spinout from Octopus Energy. Kraken, which provides AI technology for energy companies, has already generated significant revenue through licensing deals. This investment aims to support the growth of UK tech sector scaleups, addressing the challenges they face in securing funding. The deal highlights the government's commitment to backing homegrown innovators.
Investors: British Business Bank
Customer Support Jan 20, 2026
$31.25M
The British Business Bank is making a record £25 million investment in Kraken Technologies, aimed at helping high-growth UK companies scale domestically. This funding follows Kraken's demerger from Octopus Energy Group and a prior $1 billion round led by D1 Capital Partners. Kraken develops AI software to enhance customer service and billing for energy firms, serving around 70 million accounts globally. The investment is part of a broader government initiative to support UK companies and reduce reliance on foreign backing.
Investors: D1 Capital Partners
Customer Support Jan 20, 2026
$31.25M
The UK government-backed British Business Bank is investing £25 million in Kraken Technologies, a software company spun out of Octopus Energy, marking its largest direct investment in a private firm. Kraken, valued at $8.65 billion, uses AI to automate customer service and billing for energy firms, addressing efficiency in managing customer interactions. The investment aims to keep Kraken based in the UK as it prepares for a potential stock market flotation.
Investors: British Business Bank
Customer Support Jan 20, 2026
$13M
Elyos AI has raised a $13 million Series A round to enhance the development of AI agents designed for trades businesses, addressing the critical issue of missed work and lost revenue due to slow customer inquiry responses. The funding round was led by Blackbird, with contributions from Y Combinator and Pi Labs.
Investors: Blackbird, Y Combinator, Pi Labs
Customer Support Jan 20, 2026
$13M
Elyos AI, a London-based platform, has raised $13 million in a Series A funding round to enhance its international expansion. The company aims to automate customer communications for trade businesses like plumbing and HVAC, addressing the overwhelming volume of calls and emails that hinder revenue. The investment was led by Blackbird Ventures, with participation from Y Combinator and Pi Labs. Co-founders Adrian Johnston, Philippa Brown, and Panos Stravopodis launched the company in 2023 as part of a Y Combinator program.
Investors: Blackbird Ventures, Y Combinator, Pi Labs
Customer Support Jan 19, 2026
$11.988M
Elyos AI, a London-based startup, has raised €11.1 million ($13 million) in Series A funding led by Blackbird Ventures, with participation from Y Combinator and Pi Labs. The funding aims to enhance product development and international expansion. Elyos AI develops AI agents that automate customer communications for trades businesses, helping them manage calls, bookings, and follow-ups, thereby reducing operational overhead and increasing job capture. The company has reported rapid adoption and positive customer feedback, indicating strong market traction.
Investors: Blackbird Ventures, Y Combinator, Pi Labs
Customer Support Jan 19, 2026
$350M
German-founded Parloa has raised $350 million in a Series D round, tripling its valuation to $3 billion in just seven months. The company builds AI voice agents for call centers. Other notable funding includes Harmattan AI's $200 million Series B led by Dassault Aviation and Osapiens' €85.8 million ($100 million) Series C, reaching unicorn status.
Investors: Dassault Aviation
Customer Support Jan 17, 2026
$350M
Parloa, a German company, raised $350 million, tripling its valuation to $3 billion. This funding aims to enhance its offerings in the tech ecosystem, addressing key challenges in the industry. The deal highlights the growing investment interest in European tech, particularly in Germany.
Customer Support Jan 16, 2026
Plume, a Palo Alto, CA-based provider of services for ISPs, acquired Sweepr, an AI-powered customer-care orchestration platform based in Dublin, Ireland. The deal amount was not disclosed. This acquisition aims to enhance customer support by transforming real-time network intelligence into automated actions across various support channels.
Customer Support Jan 16, 2026
$378M
Berlin-based AI startup Parloa has raised €350 million in a late-stage Series D funding round, tripling its valuation to €3 billion in under a year. The round was led by General Catalyst and included investors like Mosaic Ventures and EQT Ventures. The funds will support expansion in the US and Europe, with plans to increase employee headcount from 380 to 600 by the end of 2026, focusing on enhancing customer experiences through advanced AI agents.
Investors: General Catalyst, Mosaic Ventures, EQT Ventures
Customer Support Jan 16, 2026